Switching from TeamUp?

ClassIQ vs TeamUp

TeamUp is one of the fairer deals in the category: your own Stripe or GoCardless account with no markup, every feature at every tier, unlimited locations, and support people actually like. Two structural gaps matter for a studio like yours. TeamUp prices by active customers — $119 to $379 a month as you grow, where ClassIQ stays flat — and it has no progression system at all: no belts, no gradings, no promotion history. Add one-way-only SMS and campaigns that lean on Mailchimp, and the table below mostly writes itself.

TeamUp details from public pages, verified July 26, 2026 · spot something outdated? Tell us

Software price
ClassIQ$99/mo flat, every feature
TeamUp$119–$379/mo, tiered by monthly active customers
Card processing
ClassIQYour own Stripe, 0% added
TeamUpYour own Stripe/GoCardless at processor rates — parity, to their credit
Belt & rank tracking
ClassIQTracks, gradings, cohorts included
TeamUpNone — they suggest linking an external grading system
Two-way messaging
ClassIQMembers reply; it lands in their thread
TeamUpSMS is one-way only; no reply inbox

Why owners move from TeamUp.

Belts aren't an integration

TeamUp's martial-arts page suggests linking "any external grading system" — because there is no belt, rank, or grading module inside. ClassIQ ships progression tracks, assessments, cohort test-day rosters, and paid gradings as first-class features.

Flat versus headcount

TeamUp's meter reads $189/mo at 101–200 active customers and $379 past 500. ClassIQ charges the same flat price at every size — a growing roster shouldn't mean a growing software line.

Conversations, not broadcasts

TeamUp SMS is explicitly one-way with a monthly minimum, and bulk email means exporting to Mailchimp. ClassIQ includes two-way member threads, segmented campaigns, and automated journeys in the box.

Feature by feature.

The whole surface, including where TeamUp is ahead. TeamUp's column reflects their public docs and pricing pages as of July 26, 2026 — corrections welcome.

FeatureClassIQTeamUp
Pricing & contract
Software price
$99/mo flat — every feature, one location or several
$119–$379/mo tiered by monthly active customers
Contract & setup
✓Month-to-month — no term contract, no setup fee
✓Month-to-month, no setup fee; 30-day trial
Member app
✓Installable web app under your brand — no app-store download, no extra fee
~TeamUp app free; your-brand app $99/mo
Payments & fees
Card processing
✓Stripe's published rate, passed through. ClassIQ adds 0%
Your Stripe (2.9% + 30¢) or GoCardless at processor rates; no markup
Who owns the merchant account
✓You do — your own Stripe account, payouts straight to your bank
✓Own Stripe/GoCardless — genuine parity
Payments if you leave
✓Cards, customers, and history live in your Stripe account and leave with you
✓Accounts and stored payments were always yours
Failed-payment recovery
✓Automatic retries; past-due members flagged before it's awkward
✓Stripe auto-retries plus a failed-payments queue
Retail POS
✓Front-desk sales — card on file, cash, inventory, revenue rollup
✓One cart for retail, memberships, bookings; card readers
Scheduling & booking
Class scheduling & capacity
✓Recurring weeks, per-class capacity, spots left shown live
✓Classes, courses, appointments with caps
Draft → publish week editing
✓Edit the week in a draft, review every change, publish once
✕Drafts exist for appointment types only
Member self-booking
✓One-tap book and cancel from the portal
✓Customer site and free member app
Waitlists with auto-promotion
✓Auto-promotion with a cutoff window and notification channels
✓Auto-adds until cutoff, then timed claim offers
Appointments & private lessons
✓Coach availability, lead-time & buffer rules, member self-booking
✓Availability-based with member booking
Paid events, tickets & guest lists
✓Member guest spots, public paid tickets, door scanner
✓Paid workshops open to the public
Check-in & the front door
Tablet kiosk check-in
✓Paired tablet roster with a walk-in picker — no login on the device
✓Kiosk mode under a low-privilege login
QR & geofenced phone check-in
✓QR poster per location; geofenced phone check-in, warn or enforce
~QR/barcode at the kiosk; no geofencing
NFC tap check-in
✓Physical tags at the door — tap, you're checked in
~Via the Kisi door-access integration, not native
Apple & Google Wallet passes
✓Passes that update live and scan at the desk
✕Not offered
No-show & late-cancel policy
✓Strikes on a rolling window, optional fees, auto-suspension — your policy
✓Strike thresholds that auto-charge fees
Members & billing
Recurring memberships
✓Autopay with proration, upgrades, freezes, promo codes
✓Cards and direct debit; custom cycles, proration
Class packs & punch cards
✓Credit packs and punch cards that know what they include
✓Packs with expiry, extendable in bulk
Unused-credit rollover
✓Bank unused classes into the next period, capped by your policy
✕Usage limits reset each cycle
Family accounts
✓Guardians manage kids from one account — no child emails, one bill
✓Family manager pays and books; dependents need no email
Waivers & custom forms
✓Versioned e-signing; unsigned members are blocked at booking or the door
✓Compulsory before booking; re-sign on new versions
Member self-service billing
✓Members change cards, plans, and pull receipts without calling you
✓Self-serve membership and payment management
Two-way messaging
✓Members reply to any email and it lands in their thread
✕SMS is one-way; no tracked reply inbox
Martial arts & progression
Belt / level / certification tracking
✓Belt ladders, skill levels, and certifications per program
✕No belt or rank module; "link an external grading system"
Promotions, gradings & cohorts
✓Attendance-driven eligibility, assessments, cohort rosters for test day
✕Not offered
Rank-gated curriculum media
✕Not offered — progression tracks requirements, not video content
✕Not offered
Growth & retention
Prospect pipeline
✓Interest forms, tap-in capture, notes, one-click convert to member
✓New TeamUp CRM (July 2026): Kanban stages, trials
Email campaigns
✓Segmented audiences, scheduling, merge tags — included
~Triggered emails native; bulk blasts via Mailchimp export
SMS
~Transactional SMS reminders as an add-on; campaigns are email-first today
~One-way add-on with a $15/mo minimum
Automated journeys
✓Welcome, win-back, and renewal series that send themselves
~Trigger emails; no multi-step journey builder
Referral programs
✓Personal codes; rewards mint for both sides when a friend joins
✓Codes with credit or free-pack rewards, confirmed manually
Platform
Revenue & attendance analytics
✓Revenue, MRR, payouts, attendance trends, at-risk flags, web traffic
✓Reports, churn-risk tagging, a monthly AI advisor
White-label & custom terminology
✓Your logo, colors, and subdomain — plus your nouns, everywhere members look
~$99/mo branded app; no terminology renaming
Multi-location
✓Included — per-location schedules, kiosks, and check-in
✓Unlimited locations on every plan
Staff roles, permissions & audit
✓Custom roles, granular permissions, an audit log on settings
✓Per-section staff permissions
Website builder
✕Not offered — keep your site; your booking portal is hosted for you
✕Widgets and hosted pages only
Staff payroll
✕Not offered — export CSVs for your payroll provider
~Instructor pay reports with CSV export
Workout / performance tracking
✕Not offered — ClassIQ runs the business side, not programming
✕Not offered
Data export & exit
✓Whole-studio CSV export any time (Aug 2026); your Stripe account goes with you
✓CSV exports; the payment relationship was always yours
Fair is fair

Where TeamUp genuinely wins.

Payments done right

Own Stripe or GoCardless account, no markup, payment relationship fully yours — full credit. This is the same stance ClassIQ takes, and TeamUp got there first.

Direct debit rails

GoCardless bank-debit support is excellent for UK/EU businesses — a payment rail ClassIQ does not offer.

Unlimited locations & longevity

Every plan includes unlimited venues, and the platform has run 20,000+ of them since 2012 — plus a new included AI business advisor and door-access integration.

If those are the features your studio runs on, TeamUp may be the right tool — and this page should make that easy to see.

The math nobody prints

Fair on fees, priced by headcount.

TeamUp deserves the credit it gets: like ClassIQ, it takes no cut of your payments. The line that grows is the subscription — $119 to $379 a month as active customers climb — plus $99/mo for the branded app and a $15/mo SMS minimum. ClassIQ stays at $99 flat with the branded member experience included.

Switching is our job, not yours.

Done-for-you migration

Export your members from TeamUp (or hand us the spreadsheet) and we import them — mapped, previewed, and verified before anything goes live. Included, not an add-on.

Your Stripe account, not ours

Payments run on a Stripe account you own. Saved cards and payment history stay yours — including if you ever leave ClassIQ.

No contract holding the door

Month-to-month, no setup fee, CSV export any time. If ClassIQ stops earning its keep, leaving is a download — the same standard we'd hold TeamUp to.

Common questions.

We're a martial arts school on TeamUp — what actually changes?
The biggest change is that progression exists: belt ladders, attendance-driven eligibility, assessments, cohorts for test day, and paid gradings — none of which TeamUp models. You also pick up NFC tap check-in, Wallet passes, two-way messaging, and terminology so the portal says "students" and "gradings" instead of generic fitness nouns.
Does ClassIQ support GoCardless or direct debit?
No — ClassIQ runs on Stripe. If bank-debit collection via GoCardless is core to how you bill (common in the UK/EU), TeamUp has a real advantage there and you should weigh it.
How painful is the migration?
Unusually painless, because both systems leave the merchant account in your hands: your Stripe account simply reconnects to ClassIQ, so saved cards don't move at all. Members and memberships come over via CSV, and we run that import for you.
What does TeamUp have that ClassIQ lacks?
GoCardless direct debit, Kisi door-access integration, bookable space rentals, and an included AI business advisor. If those anchor your operation, TeamUp remains a fair, honestly priced choice — this page exists for schools that need the progression and communication layers it skips.
Sources & fine print

TeamUp is a trademark of its owner, which isn't affiliated with ClassIQ and hasn't endorsed this page. Competitor details come from the public pages below, last verified July 26, 2026; prices and features change, so check with TeamUp before deciding on numbers alone. See something wrong or stale? Email us and we'll fix it fast.

See it on your own schedule.

A demo is thirty minutes, founder to owner. Bring the spreadsheet — or the export from your current system. Migration is included.

Book a demo